Privacy Policy

1. Introduction

Mother Teresa Cathedral Prishtina ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with us online. Please read it carefully.

2. Information We Collect

We may collect the following types of information:

• Contact information — name and email address when you submit a contact form or subscribe to our newsletter.
• Usage data — pages visited, time spent on the site, browser type, and referring URLs, collected automatically via standard web analytics tools.
• Donation information — where applicable, financial information processed securely through our payment providers. We do not store card details on our servers.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and prayer requests.
• Send our newsletter and spiritual reflections to subscribers who have opted in.
• Improve our website and better serve our community.
• Process donations and issue acknowledgement receipts where requested.
• Comply with legal obligations.

We will never sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies

Our website may use cookies — small text files stored on your device — to enhance your browsing experience and gather anonymous usage statistics. You can disable cookies in your browser settings at any time, though some features of the site may not function correctly as a result.

5. Third-Party Services

Our website may contain links to external sites, including our social media pages on Facebook and Instagram. Once you leave our website, we are not responsible for the privacy practices of those third-party sites and encourage you to review their respective privacy policies.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Newsletter subscribers may unsubscribe at any time via the link included in every email.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal obligations.
• Withdraw consent for newsletter communications at any time.

To exercise any of these rights, please contact us at famulliaprishtine@gmail.com.

8. Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: